Medsender Closes $5 Million Series A

Medsender, a healthcare-focused AI-driven workflow automation platform, has closed a $5 million Series A investment led by Ballast Point Ventures.

Medsender’s platform utilizes artificial intelligence to process and synchronize data from unstructured sources such as fax, email, and phone communications. By automating administrative workflows and patient interactions, the platform enables healthcare providers to focus more on patient care.

Companies using Medsender have achieved same-day referral processing and increased patient scheduling rates. When integrated with MAIRA, Medsender’s AI-powered virtual assistant, call handling workloads can be reduced by up to 80%.

“At Medsender, we’re committed to turning healthcare operations into a strategic advantage rather than a daily challenge,” said Zain Qayyum, the founder and co-CEO of Medsender. “Our platform empowers clinics to automate critical tasks like fax and document management, referral workflows, and patient interactions, freeing providers to focus on delivering exceptional care.”

“We are experiencing enormous demand for automation across the entire healthcare ecosystem, and partnering with Ballast Point Ventures will enable us to accelerate our expansion to meet the growing and evolving needs of the market,” said Salman Haque, co-CEO of Medsender. “Their expertise and support will be invaluable as we expand Medsender’s reach to empower even more healthcare organizations with innovative solutions.”

“As BPV has gotten to know Zain, Salman, and the Medsender team, we have been very impressed with the growth and success that Medsender has achieved in a capital-efficient manner,” said Matt Rice, a partner at Ballast Point. “Medsender’s innovative platform is addressing one of the most critical challenges in healthcare – administrative inefficiencies – and is doing so in a way that enhances both patient care and operational productivity.”

Ballast Point makes growth equity investments in companies operating in the software, healthcare, and tech-enabled services sectors. The firm has over $550 million under management across four funds and seeks to make initial equity investments ranging from $5 million to $15 million.